Terms and Conditions

Terms and Conditions

Website Use

Access to and use of vooglue.com is provided on the following terms:

By using the vooglue.com website and its services you agree to be bound by these terms, which shall take effect immediately on your first use of this website. You may not use vooglue.com services if you do not accept the terms. vooglue.com reserves rights to block violators of these terms from using its services or restrict their access in any form at any time.

vooglue.com may change these terms at any time.

You agree to use this website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of vooglue.com.

You agree not to post pornographic or offensive content.

vooglue.com website content and services are provided “AS IS” and on an “AS AVAILABLE” basis. To the extent permitted by law, vooglue.com shall not be liable for any losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise), and vooglue.com excludes all representations and warranties (whether express or implied by law). While we try to ensure that all functionality provided is correct no responsibility is accepted by or on behalf of the vooglue.com for any errors or inaccurate content on the website.

If you are purchasing artwork these further terms and conditions apply



There are no returns, all purchases are final. 


For items you collect from the vendor there is no insurance.

Shipped items are not insured unless you ask for insurance. For shipped items we recommend you ask and pay for postage insurance. Ask the vendor to arrange this for you. 


The products on the website are only available for sale to individuals who can make legally binding contracts.


Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price including the delivery and other charges and taxes as specified in this website at the time you place your order. VooGlue reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when confirmation of receipt of your order and payment is forwarded to us.


Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

Goods and Services (“GST”) and Other Taxes

Prices displayed on this website are inclusive of GST where applicable and applied at the rate of 10%.

Transfer of title

VooGlue or our vendors will retain title to the products you order until you have made payment in full for those products. All risk in the products will pass to you upon collection by you or collection by a postal or courier service. 


The copyright holder retains copyright on all products, including artworks, sold. You may not copy or reproduce any of the products or artworks on this website, or purchased by you, without the prior written consent of the copyright holder.

Limitation of Liability

VooGlue will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

Where any Act of Parliament implies in the Conditions Of Use any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Conditions Of Use, however, the liability for us on any breach of such term, condition or warranty shall be limited, at our option, to any one or more of the following: if the breach relates to goods: the replacement of the goods or supply of equivalent goods; the repair of such goods; the payment of the cost of replacing the goods or of acquiring equivalent goods; or the payment of the cost of having the goods repaired; and if the breach to relates to services: the supplying of the services again; or the payment of the cost of having the services supplied again.

Local Pick Up

Local pickup can be arranged with the Vendor. During checkout select the ‘LOCAL PICKUP’ option, and you will not be charged shipping. The Vendor will contact you with the pickup location details and time on email when your order is processed. For postage of artworks see below.

Oil & Acrylic paintings are usually painted on canvas which is stretched over a wooden stretching frame. This is the ‘stretching frame’. When we use the word ‘Frame’ or ‘presentation frame’ we are referring to the frame around the outside of an oil painting when it is hanging on your wall, it just for presentation. When we use the words ‘stretching frame’ we are referring to the plain wooden frame over which the canvas is stretched. It is only visible when looking at the back of the artwork. BOX: Framed (i.e. with a presentation frame) artworks are bubble wrapped, packed in a box, and shipped ‘ready to hang’. The cost of packing varies according to the size of the artwork. Unframed works (i.e. on stretching frame with edges painted) can be packaged this way as well. TUBE: Unframed artworks can be taken off the stretching frame and sent rolled up in a tube, with the pieces of the stretching frame put inside the tube. Once the package arrives you have to take it to your local framing store for stretching onto the stretching frame provided for a small fee, or have the item shipped directly to your local art framing store and they will contact you when it is ready for collection. They will charge a fee for this service. Do not attempt re-stretch the artwork yourself unless you have prior experience and the correct tools.

Postage of artworks

Small artworks may be packaged in a BOX and shipped ready to hang. In all other cases your artwork will be shipped in a TUBE.

Shipping time of artworks

The vendor will provide you with the details about shipping of your purchase within 2 days after your payment. Vendors can usually guarantee you will receive your item within 30 days of your order.