Frequently Asked Questions

The art listed in ‘my account’ is either an archive or marketing listing. If you are not yet a VooGlue member you can upgrade to manage your art listings. If you don’t want to upgrade and you are the artist, you can delete the archive using the buttons provided.

VooGlue’s unique systems of preserving artwork provenance

  • enhances art value as all the views and scans are recorded in the system, building provenance.
  • makes sales and resales easy as the new owners can resell the work easily.
  • helps the artist receives all resale royalty entitlements for their lifetime + 70 years because we automatically report resales of work that sells to the authorities. See the resale royalties calculator here (link to https://vooglue.com/resale-royalties-calculator

 

Please see the other items in FAQ or if that does not work see the help icon at the bottom right of your screen, or if that is not showing us the options on the Support page which includes email and phone contact details.

If your new artwork does not instantly display, enter the ID number of the artwork at the # icon in the VooGlue App home screen, then press ‘update the database’ from the menu – from now on the work will instantly match when you or your visitors point the VooGlue app.

If you do not know the # of your artwork see FAQ item  “Where do I find the ID # of an artwork?”

Also see this blog post for more info

Yes The Video Will Play At Home

Look at the rear of the artwork. The ID will be affixed to or written on the rear.

Check your purchase receipt. The ID will be noted in the receipt

Check the item online. The ID is displayed near the item description

Check the item in the App. The ID is displayed there.